CDP Score Feedback

Book a call

Score feedback calls give companies insight into how they can improve their reporting and advance their environmental management, in line with CDP's publicly available scoring methodology.

Reporter Services members receive score feedback calls as part of their membership.

Availability is limited for feedback calls. Find out how to book a score feedback call, below.

How to book a score feedback call

To learn more about score feedback and to book a call, please contact your account manager. If you don’t have an account manager, find out who to contact below ('Who to contact if you don’t have a CDP account manager').

   

In your inquiry, please include:

  • your organization’s name; and

  • the environmental issues that you wish to receive feedback on (eg climate change, forests, water security). You will need to book one feedback call per issue you require feedback on.

   

Who to contact if you don’t have a CDP account manager

If your location is not covered by the regions below, please contact CDP UK & Worldwide at cdpuk@cdp.net.

   

CDP Global Office or Partner

Regions covered

Contact

CDP China

China

asia@cdp.net

CDP Hong Kong, China

Hong Kong, China

asiapacific@cdp.net

CDP India

India, Pakistan, and Bangladesh

asiapacific@cdp.net

CDP Singapore, Southeast Asia

South East Asia, Australia and New Zealand, and all other Asia Pacific countries

South East Asia: sea@cdp.net

Australia and New Zealand: anz@cdp.net

All other Asia Pacific countries: asiapacific@cdp.net

CDP Europe

All European countries excluding the UK and Türkiye

Capital Markets-requested companies: contact your account manager or email disclose.europe@cdp.net 

Supply Chain-requested companies:  supplychain.europe@cdp.net

CDP Japan

Japan

japan@cdp.net

CDP Latin America

Latin America

reportecdpla@cdp.net

CDP North America

USA and Canada

info.northamerica@cdp.net

BCSD Taiwan (partner)

Taiwan, China

bcsd@cdp.net

CDP UK and Worldwide

UK, Türkiye, South Africa, Middle East, Africa, and all other locations not listed above

cdpuk@cdp.net

Become a Reporter Services member

Improve the quality of your future CDP disclosures and accelerate your journey towards environmental leadership.

Learn moreEmail us

Score feedback FAQs

During your score feedback call, we will analyze your score in more detail and discuss which actions your organization should focus on, to further strengthen both your environmental actions and the quality of your future disclosures. This analysis will be based on your category scores.  

Please note, CDP doesn’t provide question-level scoring data. Therefore, your score feedback call won’t identify gaps nor points lost for individual questions. Instead, your score feedback call will focus on gaps identified in high impact categories and areas for improvement, as referenced in your company’s category scores.

Pricing and duration vary by region for score feedback calls. Our team can provide more information when you make an inquiry.

Score feedback calls are typically available between February and April, although this may vary by region. We can provide more information when you make an inquiry.

If you don’t have a CDP account manager and are still unsure who to contact after reading the section, ‘Who to contact if you don’t have a CDP account manager’ above, you can contact My Support via the CDP Help Center.

Please note, you will need to sign in first, then return to the Help Center to access this in the navigation bar at the top of the screen. New users will need to register.

Learn more about CDP scoring

Scoring Explainer (PDF)

Learn more about CDP scoring, including our policy on greenwashing. Learn more

CDP Scores and A Lists

View our latest scores and A Lists for companies and cities. Learn more

How to Disclose

Browse further scoring materials plus disclosure materials and key FAQs. Learn more

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